Posted: October 10, 2025

Education:  A high school diploma or G.E.D or equivalent

Experience Desired: 6 + months of previous cash handling experience in a business-related environment

Pay Range: Dependent on Experience

Immediate Supervisor:  Teller Supervisor

Employment Status:  Full time

Shift Hours:  Monday - Friday \ 8:00am - 5:00pm

Location: Mt Iron, MN

Position Summary

Provides a variety of paying and receiving functions for customers in person, via phone, and through mail, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of customer services and assisting customers with bookkeeping and checking account problems. Answers customers’ questions regarding bank services and provides and performs a variety of account maintenance duties. Actively cross sells Bank products and services. Performs specifically assigned side jobs including various clerical and receptionist functions, and assists other staff with duties as required. Serves customers promptly and professionally. Trains to support loan operations functions, including, but not
limited to closing loans.

 Essential Duties and Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of banking
  operations functions;

• Represents the Bank in a courteous and professional manner;

• Performs routine customer transactions including deposits, withdrawals, cash advances, loan
  payments, transfers, check cashing, cashier’s checks, Visa gift cards, reloadable travel cards,
  and issues debit cards;

• Opens and closes accounts, including: checking, savings, CDs, IRAs, and safe deposit boxes;

• Balances ATM, cash advance, and cash items;

• Sorts, mails, and maintains returned mail;

• Performs new account customer callbacks;

• Completes fraud disputes on debit cards as needed;

• Provides customers with the forms necessary to transact business with the Bank;

• Provides customers with the proper receipts;

• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and
  negotiability. Detects and resolves discrepancies promptly;

• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance
  conditions;

• Presents and explains Bank services and products to customers and assists in meeting their
  financial needs;

• Answers questions and solves problems for customers by listening to problems, collecting data,
  securing answers, and reporting results to the inquiring party. Resolves customer bookkeeping
  and checking account problems. Takes stop payment requests;

• Receives and directs customers and telephone calls. Responds to inquiries and questions if
  possible or directs them as necessary;

• Assists with coin machine duties;

• Completes required CTRs;

• Travels to other branch locations as needed;

• Performs file maintenance and account changes as needed;

• Keeps customers informed of Bank services and policies, including types of available accounts
  and other related services;

• Maintains and projects the Bank’s professional reputation;

• Maintains privacy of customer account information;

• Assists other staff members as required;

• Keeps supervisor informed of area activities and of any significant problems or concerns;

• Completes required reports and records accurately and promptly;

• Attends meetings as required;

• Ensures that work area is clean, secure, and well-maintained;

• May assist with or perform training of new Universal Bankers;

• Follows safety and security rules and regulations;

• Participates in continuing education as approved/recommended by supervisor, including online
  training classes;

• Maintains a professional and courteous attitude with all people including fellow employees,
  customers, management, board members, and outside vendors;

• Provides loan operations functions, including, but not limited to closing loans;

• Protects and respects Bank equipment and supplies;

• Helps to maintain bank building’s condition and appearance;

• Adheres to Bank’s dress code;

• Adheres to and upholds all written policies and procedures of the Bank, including BSA/CIP and
  OFAC monitoring and reporting, security, operation, and personnel policies;

• Other duties as assigned.

Required Knowledge

• Basic understanding and knowledge of banking operations, principles, and practices in
  banking;

• Working knowledge of web-based technology;

• Knowledge of all system applications necessary to this position;

• Knowledge of and compliance with all necessary regulations including, but not limited to: BSA,
  CIP, US Patriot Act, FACTA, Reg CC, etc.;

• Knowledge of banking procedures as they relate to money management and money
  movement.

Skills and Abilities

• Strong analytical and problem solving skills;

• Ability to train on loan administration duties;

• Excellent communication skills, both verbally and in writing;

• Excellent organizational skills;

• Detail-oriented;

• Good math skills;

• Good typing skills;

• Sales-oriented skill set;

• Professional appearance, dress, and attitude;

• Ability to operate related computer applications and other business equipment including
  adding machine, copy machine, telephone, computer, coin machine, and cash counter;

• Ability to travel to other branch locations at any time for any reason on a temporary or
  permanent basis;

• Ability to operate a motor vehicle to deliver and / or pick up US Mail, deliver documents to a
  title company, etc.;

• Must be able to speak, read, and write English;

Physical Activities and Requirements of This Position

The physical demands described herein are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable qualified individuals with disabilities to perform the essential functions.

• Must frequently convey detailed or important information, ideas, or instructions accurately and
  promptly;

• Must be able to hear normal conversations and receive ordinary information;

• Dexterity – Must be able to make small movements such as typing and picking up small
  objects;

• Sedentary work, standing, and /or sitting most of the time.

Work Environment

Typical office environment

If you are interested in applying for this position, please email your resume and cover letter to Brandalyn Mitchell - HR - bmitchell@b2.bank